In this multi part series, I’m going to uncover some of the aspects from my former life as a PRINCE2 project manager that I’ve carried over into Salesforce consulting. Coming from a waterfall background, I’m particularly sensitive to the areas where a stricter, more linear process would have benefited and I hope this series can bring the two worlds harmoniously together.
Continue reading “A Project Manager’s Guide to Salesforce Consulting – The Mighty Iron Triangle”
Things don’t have to be complicated to be useful. I love it when a device or piece of software has a simple elegance to it, like my first iPod. The music player basically had one giant button (click wheel) that did a bunch of things depending on how you interacted with it. It oozed the notion of “KISS” (keep it simple, stupid). A mantra that my other half taught me and something I try to stand by (but not always able to succeed).
Continue reading “KEEPING IT SIMPLE”
I’ve just recently completed a Trailhead Superbadge entitled Lightning Experience Rollout Specialist. It was my first Superbadge and to ease myself into the numerous marathon challenges available to me, I thought I would start with one that I felt was relatively easy.
Continue reading “WHY LIGHTNING NOW?”
Salesforce Communities are great. They’re a quick and effective way to expose certain back-end data to the masses.
Want to give your customers an easy way to update their details? Sure! Want to reduce the strain on your support services by opening up knowledge articles to the public? No problem. Want to enable conversations between your customer base? It can do that too!
Continue reading “FROSTED GLASS – COMMUNITY LOGIN PAGE”
At heart, I’m an idealist. I want to see the best in people. I always hope things will work out when times get hard. And I try to leave my mark on the world – leave it a better place than I found it. That last point may sound more grandiose than I mean it to. If I can help one person, or put a smile on a single face, then I feel like I’ve done my bit.
Continue reading “DELIVERING MORE THAN A SOLUTION”